Meetings and webinars built into ImmiIQ are in Beta. Live Meetings, Live Webinars and Live Large each have a 14-day free trial once per firm. A trial never turns into a charge. Purchase opens once the Beta is stable.
A booked consultation on ImmiIQ Live gets its own room and a join link for the client, sent with the confirmation and the reminders.
Notes, transcripts and minutes come with every recorded meeting; minutes arrive as a draft an agent approves into the file.
A Beta badge sits wherever Live appears, in the app and on this site.
Victoria, the ACT and Tasmania rank state nomination applicants by points tables they publish. ImmiIQ estimates that score from each state's own rules, with the source and the date the rules were checked, free in every plan and on this site.
Pending: each calculator shows a score once that state's rules have been read from its own page and approved. Until then the page says where the rules stand.
A state ranking step after the federal points result in the calculator, prefilled from the client file.
Public calculators for the Victorian Points Test, the Canberra Matrix and the Tasmanian priority attributes, with no sign-in.
The other five states get a sourced panel on how they select, never an estimate.
Every result is marked as an indicative estimate, not a guarantee of invitation or nomination.
Two things that were sold separately come with Pro. eLodgement fills ImmiAccount applications from the client record in the agent's own browser and every paying firm can import and export its whole caseload.
eLodgement is for Australian firms and is switched on by an admin once the owner has acknowledged responsibility for the firm's lodgements.
Import clients and cases in bulk and export the whole caseload whenever you want it.
A client no longer has to ask the firm for a new link. They sign in with their email or mobile number and a six-digit code and an expired link offers to send a new one. An admin or the assigned agent can revoke a client's access in one step.
Send me a new link on an expired or used-up portal link, sent to the contact on file.
Revoke portal access from the client file's Share panel ends every web and mobile session at once.
Restore portal access issues a fresh link and emails it.
A booking page note per service and the logo's size and alignment on the booking page.
A bookable service can now be a group session. Many people register for the same webinar through your firm's booking page, each with their own confirmation, meeting link, reminders and link to cancel. Set the seats and the dates yourself. Registrants arrive as prospects, so a full room never touches your client limit.
Tick Group session (webinar) on a service in Settings and set seats per session from 1 to 10,000 - or leave it empty for no limit.
List fixed session dates - 15 November at 7 pm, typed in your firm's time zone - or let the service follow your weekly booking hours.
The booking page shows Webinar with the seats left, then Full when the session is full. One registration per email per session.
Every registrant gets a calendar file and reminders at 24 hours and 1 hour. A cancellation frees the seat.
Free or paid: a fee or deposit is taken through your own Stripe account.
One row per session on the Appointments page lists everyone registered. Cancel session cancels every registration, refunds paid seats and emails everyone.
Converting a registrant from prospect to client carries the booking over.
Visa intake packs - one link, answered once, read by every form · Send the questionnaire before you convert a prospect · Every approval a sponsor holds, not one SBS · The phone can act - the server side of mobile 1.2.0 · VEVO checks the document your client holds and eLodge checks who it is filling · Social Studio publishes to Facebook and Instagram · Call notes - the filenote writes itself · QuickBooks Online joins Xero · Mobile app - two roles, one app · Every notification you switch on now rings · A partner can refer a person from their own portal · The client record says when it stopped being current · A no-show has a way back · Your signature, on every letter and the 956A · A feature you do not have is locked, not hidden · One brand, three outputs, one Save · Social Studio posts look like your firm · Social Studio gets a library, a planner and a calendar · Data deletion has a page · Social Studio publishes to LinkedIn, only after somebody says yes · Read a government form before it goes - and know it went · eLodgement moves into the extension · Signing in got harder to break · Employer referrals you can see and undo · The employer record grows a profile · The client record can be edited where it is read
Send a client one link for their visa. They fill it in once, on any device, for themselves and their family. You accept it into the record and Form 956, the CSA, the government forms and eLodge read it from there. Start from a standard pack, make it your own or import the intake form you already use.
Standard packs for subclasses 482, 408, 186, 189, 190, 491, 500, 485 and 600, plus one partner pack for 820 and 309.
Copy a pack and make it your firm's: reorder, hide and rename steps, write your own instructions and add steps of your own questions.
Import your own Word or PDF intake form. Each question is matched to where the Department asks it, you check every match and it becomes your pack. It uses your plan's AI credits and shows the cost before anything is charged.
Import a form a client has already filled in. Its answers arrive as suggestions you add section by section. Declarations are never imported.
Every question of Form 80, Form 1221 and Form 1022 is now catalogued against the client record, so a form says what is held and what is still missing.
Form 1221 joins the government forms ImmiIQ fills - eight in all.
When Form 80, 1221, 1022, 1023, 929 or 1446 goes for e-signature, the client completes the boxes the form leaves for them on the signing page, in the form's own words. Answers save as they go; they review the completed form, then sign.
Declarations now ask every character question on Form 80 - fourteen more, from Parts K, M, O and P. The health questions are unchanged. Requests already sent keep the questions they went out with.
Form 80 now asks for and prints previous visits to Australia, military service and personal contacts.
A prospect can be sent the personal history questionnaire from the prospect page, before the first call. Their answers sit on the file that becomes the client record the day they convert, so nothing is re-typed. A business prospect fills in who it is from the sponsor portal and you verify each section. Converted prospects leave the prospect list.
Send from the Questionnaires card on the prospect. If the person looks like a client you already hold, the existing file is offered first.
What they told us - visa interest, occupation and where they live - reads at a glance on the prospect and the client record. The convert dialog offers those values.
A prospect can be a business: company name and ABN on the form, then Invite the business to fill in - Identity, Registration, Contact and Sponsorship, including its approvals - and each section reads Received from the business until you verify it.
Converting reuses the file. The enquiry message lands in the file notes.
Show converted brings converted prospects back when you want them; nothing is deleted.
A sponsor record now lists each approval on its own line - Standard Business Sponsorship, labour agreement or Temporary Activities sponsorship - with its status, dates and, for an SBS, whether it is accredited. A labour agreement can be picked from the Department's catalogue. The calendar reminds you before an agreement ends.
Add, edit and remove approvals on the sponsor's Profile tab; the create form takes a list. Dropping the approval letter fills the SBS from it.
The sponsor list, the control tower, analytics, the reports and the employer portal all show the nearest approval expiry of any kind.
A reminder opens 90 days before a labour agreement or Temporary Activities sponsorship ends, with alerts at 90, 60 and 30 days. The annual sponsor report stays anchored on the SBS.
Forms and eLodge read the approval that applies to the case.
The next mobile release adds a client from the phone with just a name and number. From the client's file it lets you call, message or email them, dictate a note, tick off a task and photograph a document straight onto the file. The server side is live with this release; the app follows through the stores.
Add a client on the go. The intake form, fee agreement and pathway wait on the web record, already opened.
A note dictated on the phone is saved as text on the file; the audio never leaves the phone.
A task ticked off on the phone is done everywhere at once.
A document photographed on the phone is encrypted before it is stored, like every upload.
A VEVO check is now made under any of the five travel documents VEVO accepts, with or without a VEVO Agent account. A batch never rewrites a stored status on its own. The eLodge extension refuses to fill a page that names a different person and keeps nothing about a client on disk.
Passport, ImmiCard, Convention Travel Document, DFTTA or PLO56 Evidence Card - recorded on the client record and used for the enquiry.
The third-party enquiry needs only an ImmiAccount. It records who authorised the check, when and on what basis before it starts.
Batch rows read queued, filled, recorded, no record or needs a person. An unreadable page is never a guessed status.
Before every fill the extension compares the name, date of birth and document number on the page with the armed client. A mismatch has no override.
Fifteen subclasses pass the readiness check; ten carry field maps for their own pages.
Multi-select answers, repeated sections and the form's own refusals are handled instead of silently lost.
Facebook Pages and Instagram Business accounts are live. Every post carries a picture designed from your own brand, with words written from the government source in your firm's voice. An admin still approves each one. LinkedIn is built and in review; X is not connectable.
One connection covers your Facebook Page and the Instagram Business account linked to it.
Sixteen layouts, eight of them made for migration news - a number, a deadline, a change, a checklist, an occupation spotlight.
4:5 portrait is the default on every network and carousels publish to Instagram and Facebook. A carousel counts as one post.
The words may never add a fact the source does not contain. If a check fails, the plain copy prepared with the news item is used instead.
Every post names the body that published the fact - on the picture and again in the caption with the page itself. Your firm's brand is the only brand on it.
Posts go out in your firm's own timezone. A failed post tells you why and can be sent again.
Each published post links to the live one and shows how it did.
Open Call notes beside a client video call, confirm consent and share the call tab. When you stop, the filenote is on the client record - summary, decisions, next steps, dates and amounts, action items that become tasks in one click - with the transcript attached. An add-on on Pro or Enterprise.
Works with Google Meet, Zoom and Teams in Chrome or Edge - or upload a recording after the call.
Consent is a gate: nothing records until the agent confirms everyone on the call knows - and a banner stays up throughout.
Audio encrypted under your firm's key and deleted after the retention period an admin sets, 30 days by default.
2,400 call-minutes a month included; minutes past that are billed by the hour.
A firm on QuickBooks Online now gets the same two-way accounting sync a firm on Xero has had: clients and sponsors become customers, sent invoices go across with the item and tax code you mapped, every payment door writes back and the balances your bookkeeper keys in come home every hour.
Connect from Settings > Integrations > QuickBooks; map items, tax codes and a deposit account once.
QuickBooks has no drafts, so an invoice goes across the moment you send it - never before.
One sync page under Accounting names whichever system is connected. A firm runs Xero or QuickBooks, never both.
Commission accruals and partner payouts export to QuickBooks from the same page.
Two roles, one app. The mobile app carries the agent's inbox and the client's own portal in the same app, so a firm and its clients each get the view that is theirs.
Agents get the inbox, the Today list and push notifications on the phone.
Clients get their portal - documents, questionnaires, invoices and appointments - without a browser.
Same account, same permissions, same data scope as the web app.
Ten notification types had a toggle and never fired - invoice paid, invoice overdue, appointment booked or cancelled, a blueprint applied, a document signed. Every one now reaches the bell, the email and push - and the Push switch genuinely turns push off.
Invoice paid fires once whether it was marked by hand, settled through Xero or paid by card.
Invoice overdue fires the morning it ages, on your firm's own calendar.
A signing request that expires is now a real event with a real notification.
Muting a class of notification mutes its push everywhere, including scheduled VEVO checks.
Referral partners had to email you a name and you keyed in the rest. A partner now types a name and an email in their portal; the person lands on your hosted intake form, the client is created on submission and the partner's commission agreement is attached at the same moment.
The client header says who referred this person and on what terms.
Sponsors and partners use the same door; nothing is created until the person actually submits.
A stale answer on a migration file is not refused at lodgement; it comes back months later as a request for information. Every section of the record now shows when a person last confirmed it, the client list can filter to records that need a check-in and the client can confirm from their portal.
A Needs check-in chip on the client list, shareable through the URL.
The client sees when your firm last checked each block with them and can confirm it is still current.
Ask to confirm details from the record header - at most once a month, never automatic.
The dashboard's Today list counts clients due a check-in and lists today's confirmed appointments on your firm's own clock.
Send rebooking link on a no-show or cancelled appointment emails the client their own portal link, once. The appointment page says whether the 24-hour and 1-hour reminders went out; an appointment row in the inbox opens that appointment.
Explicit rather than automatic, because some no-shows are billable.
A second press reports the earlier send instead of sending again.
Upload the signature you sign with once, in Settings, alongside drawing or typing one. Letters that promised the agent's signature now carry it; the Form 956A's agent declaration box no longer goes out blank.
A scanned JPEG arrives as exactly the image a drawn signature would.
A form sent on its own from the Forms tab now tells the client it was sent.
A letter never fails to send because a signature is missing - the placeholder renders nothing instead.
Clicking a module your plan does not include used to land you on the billing page. It now renders the module's own page with three sentences on what it does and one button: buy it where it carries a price, switch it on where it is free or ask us where it is not priced yet.
Colleges and Partners are free on Pro and an admin switches them on in one click.
Members see the same page with one line asking them to talk to their admin.
Cancelling an add-on takes back that add-on and nothing else.
The news feed stays free for every firm, inside Social Studio's Sources tab and at its own address.
Settings then Branding was two forms with two save buttons. It is now three cards in one column with a preview that follows you - the report while you edit the kit, the post while you edit the layouts - one palette aimed by a role chip and one Save that names what it will write.
Letterhead, square and light-on-dark marks sit together with their roles written on each.
Layouts are drawn from the real template at true size, so a thumbnail cannot lie.
Eight layouts, three canvases including 4:5 for Instagram, six background treatments and a brand kit that reaches all of them. The news feed is a Sources tab inside the studio, a hand-drafted post takes a slot on your calendar and a readability warning tells you when a colour pairing would not pass.
Broadsheet, Quote, Ledger, Banner and Duotone join Editorial, Spotlight and Minimal.
Set the paper and the ink yourself or add a background photograph of your own.
Nothing changes for an existing firm until it opens the kit and chooses something.
The queue shows the exact image an admin is approving; what publishes is what was approved.
A quiet week is still a week. Twenty-nine evergreen explainers about Australian migration process, each citing a government page, join the news feed as material. Every Monday a planner proposes the week on your cadence; a calendar shows all of it at once.
Nothing you skipped comes back for ninety days; nothing already offered comes back at all.
The monthly cap counts one post per channel, so a three-channel firm cannot spend its month in ten days.
Optional milestone posts about your firm's own granted applications, off unless you turn them on and never below three.
Facebook and Instagram are built and wait on Meta's app review; X is not connectable and the copy is still written so you can post it by hand.
What ImmiIQ holds when a firm connects a Facebook Page, an Instagram Business account or a LinkedIn organisation, what it never receives and the two ways to have it deleted. Disconnecting erases the credential on the spot; one email removes the rest.
Requests sent from Facebook are recorded and answered with a confirmation code.
Posts already published live on your own page and only you can take them down.
Connect your firm's LinkedIn page and Social Studio prepares branded posts on the schedule you choose. A post waits for an admin to approve, edit or skip it. One that reaches its time unapproved expires unposted - it is never published late.
Nothing publishes twice; the database guarantees it.
Every post keeps the news item it came from, so months later you can answer why you said it.
Members can be allowed to edit captions; approval stays with admins and cannot be delegated.
Phase one shipped the same day: every news item downloadable as a square and a LinkedIn card in your own brand.
Every form in the family has a Preview under it on the Forms tab - the filled PDF, with no document created and no email sent. The covering email now carries the filled form beside the signing link; a send that is refused leaves a row saying why.
Correcting a client's email re-addresses every outstanding request for them; Resend sends the same link again from your own mailbox.
A form sent through your connected mailbox carries attachments and a failed send says so.
The signing page says in one sentence that reading a form is not signing it.
ImmiIQ no longer signs in to ImmiAccount or holds a password for it. The eLodge Chrome extension fills each page in your own browser while you review it; you press submit. A readiness rail on every client page says what stands between the case and a lodgement.
Seven subclasses. The extension never fills a declaration page.
The lodgement register keeps the trail - page reached, fields filled, conflicts, the TRN on submission.
VEVO Agent lookups follow the same path, in your own session.
The sign-in link can no longer be spent by a corporate mail scanner before you click it. Signing in from a new location asks for a six-digit code instead of a link; the screen now says which of the two it sent you.
An expired, used or unrecognised link says which it was and offers a fresh one with your address filled in.
Six wrong codes in fifteen minutes lock the account for thirty.
A one-click revoke link travels with every new-location email.
An employer could refer an employee and then never hear another thing. There is now a referrals list on the sponsor portal's Roster tab and on the firm's sponsor record - sent, joined, lapsed or withdrawn - and HR can resend or withdraw an invitation.
Resending mints a new link and retires the old one; the email says so.
Withdrawing frees the address so the person can be referred again.
The hosted intake form greets a referred person by naming who introduced them.
Sponsorship work asks an employer the same forty questions every time. The sponsor record now holds them as eight confirmable sections - identity, registration, directors, financials, contact, workforce, sponsorship and declarations - and the employer can read and confirm its own profile in its portal.
Positions is its own tab, with the annual market salary rate comparison per role.
A confirmation by the employer is stamped as the employer's, not the firm's.
The training benchmark reads payroll off the financial year row.
Employment, education and travel histories could only be changed by the client, in the portal. An agent on the phone can now edit them in place, through the same path the portal writes, with the same confirmation stamps. English test results are proper rows with a date, a band, points and a validity chip.
Every name a person has been known by and every citizenship they hold, under Identity.
One shared dropzone everywhere you upload: drag, click, paste or keyboard, with refusals that name the file.
Portal tabs are one short word each in all nine languages and never wrap.
Write down what should happen automatically · Questionnaires, both halves · Three sponsor obligations the calendar never carried · Government forms stop being invisible · Clients can see what they have been billed and paid · Dropbox, everywhere we say so · A client can decline to sign; CPD certificates are files · Record a payment, issue a receipt, chase what is overdue · A refused matter can say it is under review · The same human is no longer two client files
A firm can now say when X happens, do Y. The first trigger is a client being created - a referred employee submits your hosted intake form and the follow-up begins. The actions are creating a task for your team and emailing the client one of your own templates.
Rules are created switched off; arming is admin-only and confirmed.
An automated send passes every check a person's send passes, including a signed Costs Service Agreement.
Every run is recorded, so why did this client get that email has an answer.
The client could answer a questionnaire; the firm could not send one. There is now an Intake tab on the client record, a firm-wide intake queue, acceptance section by section and a chase that runs on its own ladder and stops on day twelve. Ten years of addresses are asked for the way Form 80 asks.
A client's free-text answer can be tidied - spelling, grammar, length - and never given a fact they did not write.
The client portal now shows your replies, marks a new one and re-checks when the tab comes back.
A dead portal link sends the client back to the code screen with the right sentence, not an empty portal.
Uploads keep their own characters; a client named in Chinese or Arabic is named in their own script.
Notifiable events with their 28-day clock, nomination lapse twelve months after approval and the eleven kinds of record a sponsor must keep now sit on the same compliance calendar as the levy, the benchmark and the monitoring visit, with the same tiered reminders.
Registering an event opens its due date; the surface says plainly that it does not notify the Department for you.
A lapse warning is suppressed while the nominee's visa is undetermined, which is what the regulation says.
Alerts for a per-person obligation name the person.
Forms 956, 956A, 1022 and 1023 were mapped and tested and almost no firm knew it. The Forms tab now renders for every firm: with the module off it names the forms ImmiIQ can fill and gives an admin one way to turn it on, after acknowledging that the firm checks each form before it goes for signature.
The acknowledgement is recorded with who accepted it and when.
A weekly sweep compares each blank against the Department's published PDF and alerts the day an edition changes.
The Pre-Fill Reference Sheet carries the address history in Form 80's own order.
The client portal grows an Invoices tab: their own invoices and receipts, billed, paid, outstanding and overdue per currency, plus your payment link while something is still owed. Read-only; drafts and cancelled invoices are withheld.
Figures are totalled per currency and never across them.
Receipts stay visible whatever later happened to the bill.
Dropbox had worked as a backup destination since it shipped and nothing outside the app admitted it. The pricing table, the features page, the integrations marketplace, the knowledge base and Nova now all name it beside Google Drive, OneDrive and S3.
A full Dropbox landing page, cross-linked from the Drive and OneDrive ones.
The signing page has a decline control with an optional reason in the client's own words; the file records it and you can issue a fresh request afterwards. CPD certificates are uploaded and held, so the export you hand the regulator is evidence rather than a list of expired links.
The requesting agent is told, in app and by email, with the reason.
The OMARA export names each certificate and says it is held on file.
A practice had no way to acknowledge money it had received. Record a payment against an invoice or on account and a numbered receipt is issued, branded from your firm. A part payment leaves the balance honest, an overpayment is refused with the surplus named and invoices age to overdue on your own calendar.
Overdue means past the end of the due day where your firm is, not UTC midnight.
A logged call reads like a call - direction, number, duration, outcome and the voicemail transcript.
Every automated reminder files a note on the client's own record saying what was sent and how.
A tribunal review, a ministerial intervention or a judicial review is now a linked case under the refused application, with its own dates, fee and outcome. The refusal is never rewritten; the parent reads Refused - under review while the review is live; both portals say so.
Lodge review opens the child from a refused case and refuses a second live review of the same refusal.
Client status and case status are now written down as different things; an employer never sees your CRM funnel.
A website enquiry, a bulk import and a manual add of the same person are flagged on the client list, reviewed on one page and warned about before a second file exists. Matching uses passport, email, name-plus-phone and name-plus-mailbox; a shared phone on its own is never a match.
Merge is deliberately not shipped until it is reversible.
A branch you close stops consuming seats, client slots and storage.
