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Cookie Policy

Last updated: April 2026

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites function correctly, improve performance, and provide information to site operators.

This Cookie Policy explains which cookies ImmiIQ and app.immiiq.com (the "Service") use, why we use them, and how you can manage your preferences.

2. Essential Cookies

These cookies are strictly necessary for the Service to function. They cannot be disabled without breaking core functionality.

CookiePurposeExpiry
_avtAnonymous visitor token - a random ID to understand how visitors navigate our site. Contains no personal information.2 years
_geoApproximate geographic location (country, region) for providing relevant content.1 hour
_ccStores your cookie consent preferences so we don't ask again.1 year
Session tokensKeep you signed in and maintain your session securely (Auth.js).Session
CSRF tokensProtect against cross-site request forgery attacks.Session
__cf_bmCloudflare bot management - distinguishes humans from bots.30 min

These cookies do not track you across other websites and contain no personally identifiable information.

3. Analytics Cookies

With your consent, we use Google Analytics 4 (via Google Tag Manager) to understand how visitors interact with the Service. This helps us improve features and make data-driven decisions.

CookiePurposeExpiry
_gaGoogle Analytics - distinguishes unique visitors.2 years
_ga_*Google Analytics 4 - maintains session state.2 years
  • Analytics cookies are only set with your consent
  • Data is anonymised and does not personally identify you
  • You can opt out at any time using the cookie preferences on this site or your browser settings

Disabling analytics cookies does not affect the functionality of the Service.

4. Preference Cookies

Preference cookies remember your choices so the Service can provide a more personalised experience:

  • Cookie consent choice - your accept/reject preferences
  • Chat session - whether the support assistant greeting has been shown

Disabling preference cookies means the Service may not remember your settings between visits.

5. Third-Party Cookies

With your consent, the following third-party services may set cookies:

Marketing and advertising cookies are only set with your explicit consent. You can withdraw consent at any time by clicking "Manage Cookies" in the consent banner or adjusting your browser settings.

6. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Important: Disabling essential cookies will break authentication. You will be unable to sign in, maintain a session, or use features that require an account.

For more information on managing cookies, visit your browser's help documentation or allaboutcookies.org.

7. Changes

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page. Your continued use of the Service after changes constitutes acceptance of the revised policy.

8. Contact

If you have questions about our use of cookies, please contact us:

Email: [email protected]