Why ImmiIQ
Your CRM keeps clients. ImmiIQ keeps the work.
A practice CRM holds client records and matters. ImmiIQ holds those plus the research, drafting, signing and lodgement that usually live in other subscriptions.
7-day free trial, no card needed
The table below, counted
- Where ImmiIQ goes further
- 24
- Where the two are level
- 16
40 capabilities across 13 areas of a practice. The right-hand column describes the category, never one product.
Level where it is level.
Most migration practices run a CRM for client records and matters, then add separate tools for occupation research, AI drafting, accounting sync, e-signing and lodgement. ImmiIQ puts that work in one workspace. Here is where a typical practice CRM and ImmiIQ are level - and where ImmiIQ goes further.
Every workflow, compared. Systems differ. The right-hand column says what the category usually covers, not what any one product lacks.
Practice management
Client records and matters
ImmiIQ: Client records, family-group linking and a staged matter pipeline with per-visa document checklists
A typical practice CRM: Client records and matter tracking are the core of most practice CRMs
File notes with an audit trail
ImmiIQ: Time-stamped file notes with quick parts, audit-ready
A typical practice CRM: Commonly included
Call notes to file notes
ImmiIQ: Run Call notes beside a client video call with consent confirmed and the file note lands on the record - decisions, next steps and tasks - with the transcript. An add-on at A$39/mo
A typical practice CRM: Notes are typed up after the call
Client portal
ImmiIQ: Clients sign in with a six-digit code or the link you send, then see status, upload documents and e-sign
A typical practice CRM: Often included, sometimes as an extra
Trust accounting
ImmiIQ: Numbered receipts, an immutable ledger and three-way reconciliation with sign-off - an add-on for Australian firms at A$29/mo
A typical practice CRM: Offered by some practice CRMs; others leave it to a separate system
Costs Service Agreement
ImmiIQ: Default clauses built around the OMARA Code of Conduct and signing in ImmiIQ, returned as a signed PDF with a Certificate of Electronic Signing
A typical practice CRM: Usually a document template, signed outside the CRM
Visa intake packs
ImmiIQ: One link per visa, answered once for the whole family and accepted into the record that the 956, the CSA and the government forms read
A typical practice CRM: Usually a generic form or an emailed questionnaire
Passport and grant extraction
ImmiIQ: Passports, skills assessment outcomes and visa grant notices read into the client record with a confidence score per field, for your review - included in Pro
A typical practice CRM: Usually typed in by hand
Multi-currency invoicing and trust ledger
ImmiIQ: Firm default currency with a per-client override across invoices, PDFs, payments and the trust ledger
A typical practice CRM: Often a single currency
CPD tracking
ImmiIQ: A CPD log per agent with cycle compliance and branded PDF reports
A typical practice CRM: Usually kept in a spreadsheet
Branches
ImmiIQ: Each office a branch with its own data on one login and one bill, at A$19/mo a branch
A typical practice CRM: Multi-office set-ups are common in the larger practice CRMs
Compliance
AML/CTF register
ImmiIQ: An AML/CTF register for Australian firms: customer files, reviews that fall due and threshold flags raised from the trust ledger for the compliance officer
A typical practice CRM: Usually a separate compliance tool or a spreadsheet
Sponsor obligations
ImmiIQ: Every sponsored employee, every approval the business holds and every obligation on the calendar, with a portal for the sponsor's HR team - an add-on at A$29/mo
A typical practice CRM: Commonly tracked as matters with reminders
VEVO checks
ImmiIQ: VEVO checks per client against the document they hold, with scheduled re-checks and reminders
A typical practice CRM: Commonly offered as a check or a reminder
Lodgement
ImmiAccount fill, included in Pro
ImmiIQ: A Chrome extension fills each ImmiAccount page from the client record in your own browser; you review and submit - included in Pro
A typical practice CRM: Offered by some practice CRMs; many still rely on re-keying
Beyond ImmiAccount: 19 portals
ImmiIQ: A copy panel for every field on 19 skills assessment and state nomination portals - VETASSESS, Engineers Australia, ACS and every state and territory nomination system among them - with fill-assist as each portal is released. You check and submit
A typical practice CRM: Re-keyed by hand, portal by portal
Research
ANZSCO and OSCA
ImmiIQ: 3,230 occupation records (1,106 ANZSCO v2022 + 980 ANZSCO v1.3 + 1,144 OSCA v1.0) with the official ABS correspondence for both ANZSCO v1.3 and ANZSCO 2022 on every occupation page
A typical practice CRM: Usually looked up on a separate website
EOI backlog dashboard
ImmiIQ: 28 monthly SkillSelect snapshots, to July 2026, with historical charts and filters
A typical practice CRM: Not usually part of a CRM
Processing times
ImmiIQ: Live, per-subclass timelines
A typical practice CRM: Usually checked on the government website
Course Pathway Finder
ImmiIQ: Occupation to qualification and back, across 1,149 qualifications on the Jobs and Skills Australia pathways
A typical practice CRM: Not usually part of a CRM
DAMA and labour agreements
ImmiIQ: The DAMA agreements and the company labour agreements the Department publishes, searchable beside the client
A typical practice CRM: Usually looked up on government websites
AI
Harper, migration AI
ImmiIQ: Purpose-built migration AI grounded in official government sources; drafts emails and summarises cases for you to approve
A typical practice CRM: Rare - at most a general-purpose assistant with no migration grounding
Communications
Email and SMS
ImmiIQ: Branded email and SMS (5,000/100 a month on Pro)
A typical practice CRM: Commonly included or connected
Send from your own domain
ImmiIQ: Per-firm sender domain with automated DKIM, SPF and DMARC checks; every member sends as their own name
A typical practice CRM: Varies; often a shared sending address
Inbound mail filed to the case
ImmiIQ: A per-firm inbound address; forwarded client mail is matched to the client and threaded
A typical practice CRM: Varies; often filed by hand
Two-way mail sync
ImmiIQ: Gmail and Microsoft 365, connected by each member for their own mailbox
A typical practice CRM: Commonly offered for one or both
WhatsAppBeta
ImmiIQ: WhatsApp Business through your own Twilio account, on the client record
A typical practice CRM: Offered by some, often through a connector
Live meetings and webinarsBeta
ImmiIQ: Meetings and webinars inside ImmiIQ with a join link for every client, plus group sessions from your booking page
A typical practice CRM: Usually a separate video subscription
Marketing
Social Studio
ImmiIQ: Posts written from the government source and designed from your own brand, published to Facebook, Instagram and LinkedIn only after an admin approves - an add-on at A$29/mo
A typical practice CRM: Not usually part of a CRM
Campaigns
ImmiIQ: Consent-first campaigns to your clients and leads
A typical practice CRM: Commonly included or connected
Education
Colleges and commissions
ImmiIQ: Colleges from the CRICOS register, enrolments, instalments, statement reconciliation and sub-agent payouts - free on Pro
A typical practice CRM: Common in education agency CRMs; less so in a practice CRM
Integrations
Accounting sync
ImmiIQ: Two-way sync with Xero and QuickBooks Online, both included in the Accounting add-on on any plan
A typical practice CRM: Commonly offered for at least one accounting package
Security
Per-organisation encryption
ImmiIQ: Client PII and document bodies are sealed with an encryption key unique to your firm
A typical practice CRM: Encryption at rest; per-firm keys are uncommon
Per-member access control
ImmiIQ: Data scope, per-member module switches and role templates with bulk apply
A typical practice CRM: Usually role-based access
Sign-in activity log
ImmiIQ: Every sign-in attempt logged per user with device, IP and outcome; repeated failures trigger a lockout
A typical practice CRM: Varies
Platform
Languages
ImmiIQ: 9 languages (EN, ZH, HI, AR, KO, JA, VI, TL, BN)
A typical practice CRM: Usually English only
Where it runs
ImmiIQ: In the browser, plus native iOS and Android apps
A typical practice CRM: Cloud or desktop, depending on the product
Moving across
Moving your clients across
ImmiIQ: Self-serve import with column matching, a dry run and a 24-hour undo. Enquiries import the same way.
A typical practice CRM: Often a paid setup service.
Pricing
One price for the firm
ImmiIQ: Pro covers 5 seats from A$49/mo billed annually or A$79/mo monthly - no setup fee, cancel any time. Up to 100 seats with a seat pack
A typical practice CRM: Usually priced per user, often with a setup fee or a fixed term
Free trial
ImmiIQ: 7 days, no credit card
A typical practice CRM: Some offer a trial; others start with a demo call
One price for the firm, not a price per person.
An example, from ImmiIQ's own prices.
- 5 people, 3 years, billed annually
- A$1,764
- The same, billed monthly
- A$2,844
For the whole firm on Pro. No setup fee and no per-user charge until a sixth seat.
What a firm gains when it moves, from day one.
Harper, migration AI, answers visa and occupation questions from official government sources and drafts for you to approve.
ANZSCO and OSCA in the same workspace as your clients: 3,230 occupation records across ANZSCO v1.3, ANZSCO 2022 and OSCA, with the official ABS correspondence for both ANZSCO editions, the EOI backlog dashboard and live processing times.
Lodgement past ImmiAccount: copy and fill help on 19 skills assessment and state nomination portals, from the same client record.
A Costs Service Agreement built around the OMARA Code of Conduct, signed in ImmiIQ and returned as a signed PDF with a Certificate of Electronic Signing.
Per-organisation encryption: client PII and documents are sealed with a key unique to your firm.
One price for the firm - Pro covers 5 seats from A$49/mo billed annually or A$79/mo monthly, with a 7-day free trial and no credit card.
Bring your data. Move your clients across yourself.
Comes across today: client details, passport details, matters, CSA status, client notes, documents and file notes. Files over 4 MB are added to each client's record by hand for now.
How moving across works- 1
Export from your current system
The client list it exports, as CSV or Excel. Common export layouts are recognised as they are.
- 2
Match the columns
ImmiIQ suggests what each column becomes. Change any match and save it for next time.
- 3
Check the dry run
Every line is checked and you see what will be created before anything is written. Duplicates are matched on passport, email or name with date of birth.
- 4
Run it, with an undo
The import runs in the background. For 24 hours you can undo it in one step.
Run one real matter end to end.
Bring a client in, send the costs agreement and fill the first form from the record. Cancel any time in the trial.
7-day free trial, no card needed