VEVO checks, without the paper trail blind spots.
Every VEVO lookup lands in an auditable client record. Prefilled from the travel document your client actually holds, one-click open-in-new-tab, result captured against the case file - not lost in someone's email thread.
Filled from the client record
With the eLodge extension, the lookup is filled from the client record in your own browser and the result is read back onto the check. Without it, the modal prefills the document number and DOB for you to paste. No retyping, no transcription errors.
Five travel documents, not one
The enquiry is made under whichever document the client holds - Passport, ImmiCard, Convention Travel Document, DFTTA or PLO56 Evidence Card - with the number and country its own boxes ask for. A client whose document has no number on file is refused by name, never given a passport number they do not hold.
No VEVO Agent account? Still covered
A firm without a VEVO Agent registration uses the third-party enquiry, which needs only an ImmiAccount. That check records who the client authorised, when and on what basis before it starts - the Department's own condition for checking on someone's behalf.
Result lives on the case
Every recorded check attaches to the client, stamped with the agent, timestamp and expiry date. Harper can surface the latest status on demand.
Batch mode for teams
Tick clients under Operations and work the list: each row shows queued, filled, result recorded, no record or needs a person. When VEVO disagrees with the stored status the row shows both and waits for you - a batch never rewrites a client's status on its own.
OMARA-compliant by design
Humans in the loop for every check. Nothing on our side signs in to VEVO - you run every lookup yourself in your own browser and ImmiIQ records the result. Built for registered migration agents (RMAs).
Expiry-aware
Recorded expiry dates feed into the deadline watchtower. See all expiring visas across your entire book.
Audit trail built in
Every VEVO attempt - pending, manual, completed, failed - is written to your audit log. A page nobody could read is recorded as needing a person, with its screenshot, never as a guessed status. Defensible evidence when OMARA comes asking.
Scheduled reminders, on every client
Schedule a recurring VEVO check on any client - once, weekly or monthly. When the next check is due, you get a push notification on every device you've signed into. Tap to land directly on the VEVO check screen for that client. The per-check OTP is entered manually so DHA's per-check rules stay respected.
- Once, weekly or monthly cadence
- Push notifications across your devices
- One-tap into the VEVO check screen
- Manage every reminder in Settings
Part of ImmiIQ - one suite, every workflow.
VEVO sits inside the CRM. Single-client checks live on the client detail page; cross-client batches live under Operations. Same data model, two surfaces, audit-friendly from day one.