One place to triage every queue across your firm.

Inbound mail triage

Every email forwarded into your unique inbound address that we matched to a client lands on that client's communications thread. The Operations view shows the matched-and-attached feed across every client, so admins can verify, search and intervene if something looks wrong.

• Search by subject, client name or email address. Date-range filter (7 / 30 / 90 days / all).
• Server-side pagination at 25 per page - no more wall-of-rows on busy days.
• Org-isolated: each row only shows mail attached to clients in your firm.

Every ImmiAccount lodgement across every case in your firm, made through the eLodge extension in the agent's own browser. Status tabs (Active / Failed / Submitted / All) carry live counts. Search by client name, case ID or lodgement ID. Each row shows who started it, the page it reached and the TRN once submitted.

• Refresh a row, see which lodgements have gone quiet and cancel one that will not be finished.
• Export the failure log as CSV for triage and post-mortems.
• Nothing here signs in to ImmiAccount. The agent fills, reviews and submits; the register records.